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Frequently asked questions

What is an escape room?
An Escape Room is a live-action game starring you and your friends, as you solve puzzles, complete challenges, and decipher clues to complete the mission and escape the room!
What happens if I can't solve any of the puzzles?

During your game, you can ask for clues from the Game Master, so don’t panic if you get stuck!

Can I take pictures inside the room?

Photographs and video recording are not allowed in the rooms. We put a lot of time and effort into the design and construction of our rooms, so we don’t want to spoil anything for players who haven’t gone yet.

Our game masters would love to take a photo after your group is done, we even take them inside the room, in a designated location.

I'm trying to plan a Birthday Party how does this all work? Do you offer rooms for parties

Due to COVID-19 our party area is not available at this time.

Birthday Parties are great at Spymaker escape games. Our rooms accommodate 8-12 people depending on the room.

Guests under the age of 18 years old must have an adult accompany them inside the room.

Our Party area

Our Party area is amazing to have your party at.  Simply book one of our rooms with 8 or more and the area is yours to use for 3 hours.  You can also bring in non-alcoholic food and drinks.  Do you have a special theme, we will allow you to decorate this area.  The best part is this space is provided FREE with your booked room, when available.

Things to keep in mind.

Our rooms challenge 8-12  fully grown adults and we want to make sure the kids have as much fun as possible. We offer unlimited clues and do our best to make sure the birthday party makes it out.

 

If you have any more questions regarding Birthday parties, please reach contact us at 810-620-0877 or guestservices@spymakerescape.com
Will I be in the escape room with strangers?

Due to Covid-19 we have made all of our rooms private. No strangers will be in your room.

Do you offer group discounts? Kids? Military?

We currently do not offer discounts for kids.  However, the Spymaker is designed for children and adults ages 8 and up.  Due to the challenging puzzles, we do not allow children 7 and under to participate, as we want their first experience to be a fun one!

We offer  50% for all active military.  Simply show your government-issued military ID when you check in and our hosts will take care of the rest.

For groups of 20 or more, please contact us to discuss prior to booking your rooms.

My children want to attend, what are your ages?

All of our rooms are family-friendly for ages 8 and up.  A parent or legal guardian must participate with anyone under the age of 18 years old. So come in and enjoy a Spymaker escape room, where you create the level of your experience, from easy to difficult.

What happens if I am late for my scheduled Escape Room experience?

Adventurers who arrive more than 5 minutes after an escape room experience begins will not be permitted to enter unless you have booked all slots for a particular time. Instead, they will be offered entry into the next available escape room or can reschedule to another day.  We strongly encourage you to always arrive 10 minutes prior to your experience scheduled start time.

How much does it cost?
$28 per person for our 60 minute rooms.

$32 per person for our 75 minute rooms.

All rooms are private.

Do you serve food/alcohol?

 No we do not, but, there are some great restaurants and bars in the area that you can enjoy AFTER your visit.  Please do not arrive after drinking.  For the safety and enjoyment of all adventurers, we will not be able to allow you in the room.

Can I reschedule?

Absolutely, we require 24 hour advance notice to reschedule.

Due to Covid-19 if you or someone in your group are experiencing any Covid symptoms, please call and reschedule.

Because of the nature of our business, refunds will be evaluated on a case by case basis. Any missed games will not be subject to a refund.

What happens if some of the members of our party are late?

Any late guests will be briefed and let into the room. We can not hold up the start of game time for late guests.

I'm trying to organize a corporate event and I'm looking for some information

What a great idea for a team building experience!  Please contact us directly at spymakerescape@yahoo.com with your contact information.  We do have the ability to hold private events and have a meeting room available to book as well.  You can have your event catered, should that be necessary.

What are the difficulty levels of the rooms?

We offer unlimited clues, so your group can create their own experience.  If you like really hard games, don’t ask for clue.  If you are looking for an easier game, ask for more clues.

Are your rooms scary?

The majority of our rooms are not scary.

The Alchemist rooms lighting is a little dark as it is lit by candles.

The Catacombs room will be a bit on the scary side. It has skulls and bones (fake of course) and on the darker side of lighting.  We do not have actors that jump out at you.

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