Frequently Asked Questions
Frequently Asked Questions
Welcome to Spymaker Escape Rooms Frequently Asked Questions section. As your premier destination for thrilling escape room experiences, and as one of the leading providers of immersive adventures, Spymaker is dedicated to delivering unforgettable moments of excitement and intrigue. But who exactly is Spymaker? We are a team of experienced coaches and game designers who are passionate about creating captivating escape room challenges. Our knowledgeable coaches are here to guide you through the immersive experience, ensuring you have an incredible time while sharpening your problem-solving skills. Now, let’s dive into what you can expect in an escape room, whether they are scary, and how they can be an excellent option for team building activities. Let’s explore all these exciting aspects and more in detail below.
WHO IS SPYMAKER
Here at Spymaker Escape Rooms, we’re proud to say we’re a family affair! We’re a family-owned business, and our rooms? All original, baby. Every puzzle, every clue, and every hidden nook and cranny is designed by us. So, when you play one of our escape rooms, you’re not just getting a generic experience – you’re stepping into a world crafted with love, creativity, and a healthy dose of family dynamics. So come on down and be a part of the Spymaker family!
At Spymaker Entertainment, our mission is to create unforgettable memories and foster meaningful connections through family-oriented entertainment in Genesee County. As a family-owned business, we are dedicated to providing exceptional experiences that unite people, strengthen bonds, and celebrate shared moments. Our team is the cornerstone of our business success, their commitment to customer satisfaction, and focus on innovation and community engagement drive us to continually enhance the Spymaker experience. We are dedicated to empowering our team members, nurturing their growth, and creating a positive work environment where they can thrive and contribute to the Spymaker experience.
Absolutely! Here at Spymaker Escape Rooms, we believe in serving up fresh, original experiences for our guests. We don’t just own our escape rooms, we create them. Each room is designed in-house with a blend of creativity, love, and a touch of the unexpected. So when you’re puzzling over a tricky clue or marveling at a hidden mechanism, remember – it’s all a product of our wild imaginations. So come, step into our world and enjoy the Spymaker-made experience!
At Spymaker Escape Rooms, we believe that the difficulty of an escape room can be very subjective. It can vary depending on the team’s size, individual problem-solving skills, experience with escape rooms, and many other factors. Instead of assigning a specific difficulty level to each room, we provide detailed descriptions about each room. In addition to unlimited clues, allowing your group to tailor an experience that best suits your team’s preferences and skill level.
Here at Spymaker Escape Rooms, we’re proud to say we’re a family affair! We’re a family-owned business, and our rooms? All original, baby. Every puzzle, every clue, and every hidden nook and cranny is designed by us. So, when you play one of our escape rooms, you’re not just getting a generic experience – you’re stepping into a world crafted with love, creativity, and a healthy dose of family dynamics. So come on down and be a part of the Spymaker family!
At Spymaker Entertainment, our mission is to create unforgettable memories and foster meaningful connections through family-oriented entertainment in Genesee County. As a family-owned business, we are dedicated to providing exceptional experiences that unite people, strengthen bonds, and celebrate shared moments. Our team is the cornerstone of our business success, their commitment to customer satisfaction, and focus on innovation and community engagement drive us to continually enhance the Spymaker experience. We are dedicated to empowering our team members, nurturing their growth, and creating a positive work environment where they can thrive and contribute to the Spymaker experience.
Absolutely! Here at Spymaker Escape Rooms, we believe in serving up fresh, original experiences for our guests. We don’t just own our escape rooms, we create them. Each room is designed in-house with a blend of creativity, love, and a touch of the unexpected. So when you’re puzzling over a tricky clue or marveling at a hidden mechanism, remember – it’s all a product of our wild imaginations. So come, step into our world and enjoy the Spymaker-made experience!
At Spymaker Escape Rooms, we believe that the difficulty of an escape room can be very subjective. It can vary depending on the team’s size, individual problem-solving skills, experience with escape rooms, and many other factors. Instead of assigning a specific difficulty level to each room, we provide detailed descriptions about each room. In addition to unlimited clues, allowing your group to tailor an experience that best suits your team’s preferences and skill level.
WHO IS SPYMAKER
LET'S TALK ABOUT THE COACHES
An escape room coach is your guiding light in the world of escape rooms! They’re not just any old tour guide, oh no – they’re more like a blend of a game referee, a subtle hint-dropper, and a cheerleader all in one. Before you embark on your mission at Spymaker Escape Rooms, they’ll explain the rules, set the scene, and make sure you’re all set for your adventure. During the game, they’re on standby, ready to offer a helpful nudge if you need it (but only if you ask!). Basically, they’re your go-to person for anything you need while you’re solving your mission. And don’t worry, they’re sworn to secrecy, so your failed attempts at finding clues are safe with them!
While it’s not required, if you feel your escape rooms coach provided exceptional service, a tip is a wonderful way to show your appreciation. The amount is entirely up to you and what you’re comfortable with. Please feel free to ask our staff if you have any questions about our tipping policy.
Yes, escape rooms are usually monitored by staff through cameras and microphones. This ensures safety and allows them to provide hints or assistance if needed. However, all information is kept confidential and is solely used to enhance the game experience.
LET'S TALK ABOUT THE COACHES
An escape room coach is your guiding light in the world of escape rooms! They’re not just any old tour guide, oh no – they’re more like a blend of a game referee, a subtle hint-dropper, and a cheerleader all in one. Before you embark on your mission at Spymaker Escape Rooms, they’ll explain the rules, set the scene, and make sure you’re all set for your adventure. During the game, they’re on standby, ready to offer a helpful nudge if you need it (but only if you ask!). Basically, they’re your go-to person for anything you need while you’re solving your mission. And don’t worry, they’re sworn to secrecy, so your failed attempts at finding clues are safe with them!
While it’s not required, if you feel your escape rooms coach provided exceptional service, a tip is a wonderful way to show your appreciation. The amount is entirely up to you and what you’re comfortable with. Please feel free to ask our staff if you have any questions about our tipping policy.
Yes, escape rooms are usually monitored by staff through cameras and microphones. This ensures safety and allows them to provide hints or assistance if needed. However, all information is kept confidential and is solely used to enhance the game experience.
WHAT TO EXPECT IN AN ESCAPE ROOM
Spymaker Escape Rooms is a leading provider of interactive and immersive escape room experiences. We offer a range of challenging and intriguing scenarios designed to test your problem-solving skills and teamwork.
An escape room is a physical adventure game where players are placed in a themed room and must use elements within the room to solve a series of puzzles, discover clues, and escape the room within a set time limit.
Alright, picture this – you and your friends are secret agents (cool, right?), locked in a room full of mind-bending puzzles and cleverly hidden clues. You’ve got 60 or 75 adrenaline-packed minutes to solve your mission (we say ‘solve your mission’ because ‘escape’ is so last decade). This isn’t your average Saturday night! The only things standing between you and glory are teamwork, creativity, and a good dose of critical thinking. Navigate through the brain teasers, crack the codes, and complete your mission before time runs out. No pressure, though. It’s all in a day’s work for super spies like you at Spymaker Escape Rooms!
At Spymaker Escape Rooms, we offer unlimited clues for each game. We believe that this allows our guests to tailor the experience to their comfort level and ensures that everyone has a great time. Whether you’re a seasoned escape artist looking for a minimal-hint experience, or a first-timer who might appreciate a bit more guidance, our game masters are there to help you create the experience you desire.
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At Spymaker Escape Rooms, we respect your game experience. While we offer unlimited clues, our policy is typically not to send clues that have not been requested by the players. This way, teams can decide the level of assistance they want during their escape room adventure, ensuring that the challenge remains as exciting as you wish.
If you don’t escape…well, we promise you won’t be left in there forever! The aim of the game is to have fun and create memories. So, if you don’t manage to solve your mission within the allocated time, we’ll release you from the room, Â and you can start planning your next mission! After all, Rome wasn’t built in a day, and neither is an escape room champion. Remember, in the world of Spymaker Escape Rooms, it’s always about the journey, not just the destination!
Ah, the thrill of the chase! If you find yourself so close to victory but just need a smidge more time, we’ve got your back. For a small “time traveler’s fee” per person, we can bend the very fabric of time itself and grant you an additional 20 minutes to complete your mission. But remember, with great power comes great responsibility. Use your extra time wisely and show that escape room who’s boss! This option is subject to availability, staffing and some T&C’s (Time and Continuum rules), of course.
Escape rooms don’t require you to be a genius, but they do challenge your problem-solving skills, creativity, and teamwork. It’s more about how you and your team work together, communicate, and apply your different skills to solve the puzzles. Everyone brings something unique to the table in an escape room game!
No PhD? No worries! You won’t need any specialized knowledge to tackle our escape rooms. In fact, all you’ll need are the good old basics you picked up in school – a bit of logic, some problem-solving skills, and a sprinkle of teamwork. Occasionally, some challenges might require generational knowledge that feels a bit like a trip down memory lane, but don’t worry if you weren’t around for that particular era. Our friendly coaches are time travel experts and they’re always ready to nudge you in the right direction. So brush off that thinking cap from your school days and come on down!
Escape rooms are more about mental prowess than physical strength. However, if there’s a bit of movement involved, we promise it’s nothing your grandma couldn’t handle! Let’s put it this way – if you can navigate your way around a room, you’re fit enough for an escape room adventure at Spymaker Escape Rooms! Remember, it’s your brain muscles we’re most interested in.
Spymaker Escape Rooms is a leading provider of interactive and immersive escape room experiences. We offer a range of challenging and intriguing scenarios designed to test your problem-solving skills and teamwork.
An escape room is a physical adventure game where players are placed in a themed room and must use elements within the room to solve a series of puzzles, discover clues, and escape the room within a set time limit.
Alright, picture this – you and your friends are secret agents (cool, right?), locked in a room full of mind-bending puzzles and cleverly hidden clues. You’ve got 60 or 75 adrenaline-packed minutes to solve your mission (we say ‘solve your mission’ because ‘escape’ is so last decade). This isn’t your average Saturday night! The only things standing between you and glory are teamwork, creativity, and a good dose of critical thinking. Navigate through the brain teasers, crack the codes, and complete your mission before time runs out. No pressure, though. It’s all in a day’s work for super spies like you at Spymaker Escape Rooms!
At Spymaker Escape Rooms, we offer unlimited clues for each game. We believe that this allows our guests to tailor the experience to their comfort level and ensures that everyone has a great time. Whether you’re a seasoned escape artist looking for a minimal-hint experience, or a first-timer who might appreciate a bit more guidance, our game masters are there to help you create the experience you desire.
Â
At Spymaker Escape Rooms, we respect your game experience. While we offer unlimited clues, our policy is typically not to send clues that have not been requested by the players. This way, teams can decide the level of assistance they want during their escape room adventure, ensuring that the challenge remains as exciting as you wish.
If you don’t escape…well, we promise you won’t be left in there forever! The aim of the game is to have fun and create memories. So, if you don’t manage to solve your mission within the allocated time, we’ll release you from the room, Â and you can start planning your next mission! After all, Rome wasn’t built in a day, and neither is an escape room champion. Remember, in the world of Spymaker Escape Rooms, it’s always about the journey, not just the destination!
Ah, the thrill of the chase! If you find yourself so close to victory but just need a smidge more time, we’ve got your back. For a small “time traveler’s fee” per person, we can bend the very fabric of time itself and grant you an additional 20 minutes to complete your mission. But remember, with great power comes great responsibility. Use your extra time wisely and show that escape room who’s boss! This option is subject to availability, staffing and some T&C’s (Time and Continuum rules), of course.
Escape rooms don’t require you to be a genius, but they do challenge your problem-solving skills, creativity, and teamwork. It’s more about how you and your team work together, communicate, and apply your different skills to solve the puzzles. Everyone brings something unique to the table in an escape room game!
No PhD? No worries! You won’t need any specialized knowledge to tackle our escape rooms. In fact, all you’ll need are the good old basics you picked up in school – a bit of logic, some problem-solving skills, and a sprinkle of teamwork. Occasionally, some challenges might require generational knowledge that feels a bit like a trip down memory lane, but don’t worry if you weren’t around for that particular era. Our friendly coaches are time travel experts and they’re always ready to nudge you in the right direction. So brush off that thinking cap from your school days and come on down!
Escape rooms are more about mental prowess than physical strength. However, if there’s a bit of movement involved, we promise it’s nothing your grandma couldn’t handle! Let’s put it this way – if you can navigate your way around a room, you’re fit enough for an escape room adventure at Spymaker Escape Rooms! Remember, it’s your brain muscles we’re most interested in.
WHAT TO EXPECT IN AN ESCAPE ROOM
ARE ESCAPE ROOMS SCARY
While some escape rooms may have a scary or horror theme, not all of them are designed to be frightening. The intensity of the experience can vary widely depending on the theme of the room. At Spymaker Escape Rooms, we offer a range of themes to cater to different preferences, from thrilling adventures to challenging mysteries.
Jump scares are not typically a common element in most escape rooms, as the focus is more on problem-solving and teamwork. However, there are some rooms that incorporate minor jump scares to enhance the suspense and thrill.
Yes, safety is our top priority at Spymaker Escape Rooms. While our rooms are designed to create an immersive and thrilling experience, all games are monitored by staff to ensure player safety. The doors also do not lock, so participants that need to leave immediately can do so.
ARE ESCAPE ROOMS SCARY
While some escape rooms may have a scary or horror theme, not all of them are designed to be frightening. The intensity of the experience can vary widely depending on the theme of the room. At Spymaker Escape Rooms, we offer a range of themes to cater to different preferences, from thrilling adventures to challenging mysteries.
Jump scares are not typically a common element in most escape rooms, as the focus is more on problem-solving and teamwork. However, there are some rooms that incorporate minor jump scares to enhance the suspense and thrill.
Yes, safety is our top priority at Spymaker Escape Rooms. While our rooms are designed to create an immersive and thrilling experience, all games are monitored by staff to ensure player safety. The doors also do not lock, so participants that need to leave immediately can do so.
WHAT DO I NEED TO KNOW?
Well, as they say, the best things in life aren’t things – they’re the memories we make. And our escape rooms are all about creating those unforgettable moments! So, while we can’t put a price tag on the laughter, the ‘aha’ moments, and the post-escape-room storytelling you’ll have with your escape room team for days, we can assure you that we strive to offer competitive pricing for all these priceless experiences at Spymaker Escape Rooms. For the nitty-gritty on numbers, though, you’ll need to visit our website or give us a ring. Go ahead, invest in memories that will have you chuckling for a long time!
Although not required, it is highly recommended to have a reservation to ensure that you have the best possible experience at Spymaker Escape Rooms. Please book your session ahead of time through our website or call us at 810-620-0877.
Each escape room experience is designed to last  60 or 75  minutes, depending on the game you choose.  However, we recommend that you plan for a total of 90 – 105 minutes for the entire experience, including a pre-game briefing and a post-game debrief.
Punctuality is crucial to ensure the best experience at Spymaker Escape Rooms, as our games are time-sensitive and run according to a tight schedule. If a group is more than 10 minutes late, we may have to reschedule your experience based on the bookings for the rest of the day. To avoid any inconvenience, we recommend that guests arrive at least 10 minutes before their scheduled experience. This allows for any necessary pre-game preparations and ensures you get the full benefit of your booked time slot.
At Spymaker Escape Rooms, we operate under a strict no-refund policy due to the nature of our time-sensitive events. However, we understand that plans can change, and we are happy to work with your group to reschedule or postpone your reservation as long as you notify us at least 24 hours prior to your booking. If you reach out to us less than 24 hours before your reservation or miss your reservation, you will forfeit your deposit, and you may be subject to additional charges based on the number of guests in your reservation. The closer it is to the scheduled time, the harder it is for us to fill the slot with another group, so we appreciate your understanding and cooperation in this matter.
Remember to reach out to us in time should your plans change, and we will do our best to find a solution!
Our escape rooms cater to a wide age range from 8 to 88. However, teenagers under the age of 13 must be accompanied by an adult. Â Teenagers 14-15 must have an adult stay on premise, but does not have to go into the rooms. Â Teenagers 16-17 can attend without an adult. HOWEVER an adult MUST sign a waiver for all participants under the age of 18. Please check each room’s specific age recommendation for more details.
Our escape rooms can accommodate different group sizes, depending on the room. The specific number can vary, so please refer to the room’s details on our website.
Picture this: a cross between a mystery-solving mission and a casual hangout with friends. Comfort is key here at Spymaker Escape Rooms! Wear clothes that allow you to move freely and shoes that you can stand or walk around in for about an hour.
But wait, there’s more! Fancy coming as Sherlock Holmes or your favorite secret agent? Go for it! While it’s not necessary, it’s undeniably fun. We get a real kick out of seeing our guests show up in costume. So, channel your inner detective, spy, wizard or even a rad 80’s outfit, and bring an extra dash of adventure to your escape room experience! Just remember to keep it comfy for the puzzle-solving action and strike a pose for that post-mission snapshot!
The success rate in escape rooms varies widely based on the room’s difficulty level and the participants’ experience. While not every group will “escape,” the main goal is to have fun, work together, and enjoy the challenges.
Well, as they say, the best things in life aren’t things – they’re the memories we make. And our escape rooms are all about creating those unforgettable moments! So, while we can’t put a price tag on the laughter, the ‘aha’ moments, and the post-escape-room storytelling you’ll have with your escape room team for days, we can assure you that we strive to offer competitive pricing for all these priceless experiences at Spymaker Escape Rooms. For the nitty-gritty on numbers, though, you’ll need to visit our website or give us a ring. Go ahead, invest in memories that will have you chuckling for a long time!
Although not required, it is highly recommended to have a reservation to ensure that you have the best possible experience at Spymaker Escape Rooms. Please book your session ahead of time through our website or call us at 810-620-0877.
Each escape room experience is designed to last  60 or 75  minutes, depending on the game you choose.  However, we recommend that you plan for a total of 90 – 105 minutes for the entire experience, including a pre-game briefing and a post-game debrief.
Punctuality is crucial to ensure the best experience at Spymaker Escape Rooms, as our games are time-sensitive and run according to a tight schedule. If a group is more than 10 minutes late, we may have to reschedule your experience based on the bookings for the rest of the day. To avoid any inconvenience, we recommend that guests arrive at least 10 minutes before their scheduled experience. This allows for any necessary pre-game preparations and ensures you get the full benefit of your booked time slot.
At Spymaker Escape Rooms, we operate under a strict no-refund policy due to the nature of our time-sensitive events. However, we understand that plans can change, and we are happy to work with your group to reschedule or postpone your reservation as long as you notify us at least 24 hours prior to your booking. If you reach out to us less than 24 hours before your reservation or miss your reservation, you will forfeit your deposit, and you may be subject to additional charges based on the number of guests in your reservation. The closer it is to the scheduled time, the harder it is for us to fill the slot with another group, so we appreciate your understanding and cooperation in this matter.
Remember to reach out to us in time should your plans change, and we will do our best to find a solution!
Our escape rooms cater to a wide age range from 8 to 88. However, teenagers under the age of 13 must be accompanied by an adult. Â Teenagers 14-15 must have an adult stay on premise, but does not have to go into the rooms. Â Teenagers 16-17 can attend without an adult. HOWEVER an adult MUST sign a waiver for all participants under the age of 18. Please check each room’s specific age recommendation for more details.
Our escape rooms can accommodate different group sizes, depending on the room. The specific number can vary, so please refer to the room’s details on our website.
Picture this: a cross between a mystery-solving mission and a casual hangout with friends. Comfort is key here at Spymaker Escape Rooms! Wear clothes that allow you to move freely and shoes that you can stand or walk around in for about an hour.
But wait, there’s more! Fancy coming as Sherlock Holmes or your favorite secret agent? Go for it! While it’s not necessary, it’s undeniably fun. We get a real kick out of seeing our guests show up in costume. So, channel your inner detective, spy, wizard or even a rad 80’s outfit, and bring an extra dash of adventure to your escape room experience! Just remember to keep it comfy for the puzzle-solving action and strike a pose for that post-mission snapshot!
The success rate in escape rooms varies widely based on the room’s difficulty level and the participants’ experience. While not every group will “escape,” the main goal is to have fun, work together, and enjoy the challenges.
WHAT DO I NEED TO KNOW?
TEAM BUILDING
Absolutely! Spymaker Escape Rooms is an excellent choice for corporate events and team building. Our rooms require teamwork, communication, and problem-solving skills – perfect for team building. Contact us to learn more about our group packages.
Yes, absolutely! We encourage you to schedule outside of our normal business hours to accommodate your corporate group. To reserve a booking outside of normal hours, a minimum of 10 paid guests is required. Please note that pricing for these bookings may vary slightly, as they are considered premium services. For more details and specific pricing, please refer to our corporate booking page.
For corporate bookings, we require a deposit of 25% of the total booking amount. This deposit helps secure your reservation and ensures that we can provide the appropriate staffing and resources for your group.
Generally, discounts may not be applicable to corporate bookings scheduled outside of our normal business hours. These bookings are considered premium services and have different pricing and benefits. However, feel free to reach out to us for further information and specific inquiries regarding discounts.
Yes, you can! We have two available time slots every weekday (excluding Mondays) that you can self-book. However, these slots block out 10 days in advance, but don’t worry if you need an event sooner, or the published times do not work for you, simply let us know, and we will do our best to accommodate different hours, including Mondays.
We kindly require that the final head count for your corporate booking be provided 48 hours before your reservation. This allows us to ensure proper staffing and preparations for your group.
If your number of participants differs from your final count, here’s what will happen:
Increase in number by 10 or less: If your final count increases by 10 or fewer participants, it is generally not a problem. Spymaker will accommodate the additional guests without any issues.
Decrease in number: Once your final head count is confirmed, it cannot be reduced. If you have fewer guests than initially confirmed, Spymaker will provide you with a gift card for half the amount of the missing guests. For example, if you confirmed 50 guests but only 40 show up, you would receive a gift card for 5 guests (half of the missing 10 guests).
Payment for final head count adjustments: All final head count adjustments, whether it’s an increase or decrease, will be required to be paid upon arrival. Spymaker will adjust the billing based on the final count provided.
Remember, it’s important to provide the final head count 48 hours before your reservation with Spymaker to ensure proper staffing and preparations for your group.
TEAM BUILDING
Absolutely! Spymaker Escape Rooms is an excellent choice for corporate events and team building. Our rooms require teamwork, communication, and problem-solving skills – perfect for team building. Contact us to learn more about our group packages.
Yes, absolutely! We encourage you to schedule outside of our normal business hours to accommodate your corporate group. To reserve a booking outside of normal hours, a minimum of 10 paid guests is required. Please note that pricing for these bookings may vary slightly, as they are considered premium services. For more details and specific pricing, please refer to our corporate booking page.
For corporate bookings, we require a deposit of 25% of the total booking amount. This deposit helps secure your reservation and ensures that we can provide the appropriate staffing and resources for your group.
Generally, discounts may not be applicable to corporate bookings scheduled outside of our normal business hours. These bookings are considered premium services and have different pricing and benefits. However, feel free to reach out to us for further information and specific inquiries regarding discounts.
Yes, you can! We have two available time slots every weekday (excluding Mondays) that you can self-book. However, these slots block out 10 days in advance, but don’t worry if you need an event sooner, or the published times do not work for you, simply let us know, and we will do our best to accommodate different hours, including Mondays.
We kindly require that the final head count for your corporate booking be provided 48 hours before your reservation. This allows us to ensure proper staffing and preparations for your group.
If your number of participants differs from your final count, here’s what will happen:
Increase in number by 10 or less: If your final count increases by 10 or fewer participants, it is generally not a problem. Spymaker will accommodate the additional guests without any issues.
Decrease in number: Once your final head count is confirmed, it cannot be reduced. If you have fewer guests than initially confirmed, Spymaker will provide you with a gift card for half the amount of the missing guests. For example, if you confirmed 50 guests but only 40 show up, you would receive a gift card for 5 guests (half of the missing 10 guests).
Payment for final head count adjustments: All final head count adjustments, whether it’s an increase or decrease, will be required to be paid upon arrival. Spymaker will adjust the billing based on the final count provided.
Remember, it’s important to provide the final head count 48 hours before your reservation with Spymaker to ensure proper staffing and preparations for your group.
DEPOSIT, DISCOUNTS and more
Yes, we do. For regular bookings, we require a deposit equivalent to one person’s admission. For corporate bookings, we require a deposit of 25% of the total booking amount. The deposit helps secure your reservation and ensures that we can provide you with the best possible experience.
Absolutely! We’re proud to offer a 50% discount on admission for military personnel. Just bring a valid military ID with you when you arrive, and we’ll apply the discount. Please note that this discount is not available for gift card purchases.
Yes, we appreciate our first responders! We offer a 25% discount on admission for first responders. Simply present a valid ID at the time of arrival, and we’ll apply the discount. Please note that this discount is not available for gift card purchases.
Yes, we offer gift vouchers. They make a great gift for anyone who loves puzzles, mysteries, and adventure. You can purchase these directly from our website.
The 6% fee is a tax and booking fee that helps cover various expenses related to creating and managing your booking. It includes taxes, if applicable, as well as fees associated with the administrative tasks involved in handling bookings. This can include expenses like software costs, credit card processing fees, and other operational expenses. The fee ensures that we can continue to provide a seamless and efficient booking experience for our guests.
Well, isn’t that a picture-perfect idea? We’d be delighted to be the backdrop of your creative endeavors! However, let’s not forget – every great artist has their rules to follow. While we’d love to host your photo shoots or video sessions, we must remember that our escape rooms can’t be used ‘as’ escape rooms during these sessions. Yes, it sounds a bit like a riddle, doesn’t it? To put it simply, our golden rule is no photos or recordings during the actual escape room experience. But don’t worry, we’d be thrilled to work with you on planning your creative project. Just give us a buzz, and we’ll start sketching out the details.
Yes, we do. For regular bookings, we require a deposit equivalent to one person’s admission. For corporate bookings, we require a deposit of 25% of the total booking amount. The deposit helps secure your reservation and ensures that we can provide you with the best possible experience.
Absolutely! We’re proud to offer a 50% discount on admission for military personnel. Just bring a valid military ID with you when you arrive, and we’ll apply the discount. Please note that this discount is not available for gift card purchases.
Yes, we appreciate our first responders! We offer a 25% discount on admission for first responders. Simply present a valid ID at the time of arrival, and we’ll apply the discount. Please note that this discount is not available for gift card purchases.
Yes, we offer gift vouchers. They make a great gift for anyone who loves puzzles, mysteries, and adventure. You can purchase these directly from our website.
The 6% fee is a tax and booking fee that helps cover various expenses related to creating and managing your booking. It includes taxes, if applicable, as well as fees associated with the administrative tasks involved in handling bookings. This can include expenses like software costs, credit card processing fees, and other operational expenses. The fee ensures that we can continue to provide a seamless and efficient booking experience for our guests.
Well, isn’t that a picture-perfect idea? We’d be delighted to be the backdrop of your creative endeavors! However, let’s not forget – every great artist has their rules to follow. While we’d love to host your photo shoots or video sessions, we must remember that our escape rooms can’t be used ‘as’ escape rooms during these sessions. Yes, it sounds a bit like a riddle, doesn’t it? To put it simply, our golden rule is no photos or recordings during the actual escape room experience. But don’t worry, we’d be thrilled to work with you on planning your creative project. Just give us a buzz, and we’ll start sketching out the details.
